Frequently Asked Questions

Below are the museum’s most frequently asked questions. If your question is not answered here, our staff would be happy to assist you. During business hours, you can call (804) 649-1861.

General Questions

What are the museum hours?

Our Museum at Historic Tredegar is open daily from 9am to 5pm. The White House of the Confederacy opens at 10am and closes at 5pm, with tours of the White House of the Confederacy leaving from the lobby regularly throughout the day. The American Civil War Museum - Appomattox is open from 10am to 5pm, except during the summer months when it remains open until 6pm. 

Where do I park?

Parking is free for our visitors at all of our locations. There is ample free parking at The American Civil War Museum - Appomattox. There is also a sizable parking lot at Historic Tredegar. Please bring your parking ticket to the Museum's front desk for validation (included with admission). For the White House of the Confederacy, please park in the VCU Medical Center's visitor parking deck, located at 550 N. 12th St. Please bring your parking ticket to the Museum's front desk for validation (included with admission). 

Will my National Park Service (NPS) pass get me in?

We have a close, working relationship with our friends at the NPS, especially at Historic Tredegar where we share the site. However, we are a private institution and therefore your NPS pass will not grant you admission to any of our locations. 

How long does it take to visit each site? Is there a guided tour?

Guided tours of the White House of the Confederacy generally last about 45 minutes. Our three museums are all self-guided, so the amount of time it takes is up to you. The typical museum visit is an hour to an hour and a half, though we've certainly had visitors spend an entire day going through our exhibits. Check our calendar to see if any special programs or tours are happening on the day you are here, which may be worth allotting some extra time.

Where is a good place to eat nearby?

Our Visitor Services staff will be happy to help you find a place to eat. If you'd rather search on your own, the Richmond Region Tourism and Appomattox TripAdvisor websites are good places to start, depending on which of our locations you are visiting. 

Is the museum available for event rental or weddings?

Yes. All of our sites are available to rent for special occasions including weddings, meetings, corporate events, and more. Please contact us by email or at 804-649-1861 x148 for more information. 

Does the Museum have any items belonging to my ancestor, or a specific person?

To find out if we have anything belonging to a particular person, contact the Museum’s Collections Department at 804-649-1861 x115 or by email. If the object is not on display, you may be able to arrange an appointment in Richmond to view it. 

White House of the Confederacy Questions

Where is the White House of the Confederacy and how can I tour it?

The White House of the Confederacy is located at 1201 E. Clay St. Guided tours through the house leave from the Museum lobby regularly throughout the day. Tour schedules differ depending on the day, but you can learn about the current day's schedule by calling the front desk at 804-649-1861 x110. You may only go through the house on one of our scheduled guided tours. 

Historic Tredegar Questions

When will Historic Tredegar’s construction be completed?

Construction of the new American Civil War Museum building is scheduled to begin at Historic Tredegar in mid 2017. The targeted grand opening is late 2018.

The American Civil War Museum - Appomattox Questions

Where is the National Park?

The Appomattox Court House National Historical Park is located just up SR 24 from the Museum. If you are coming from town or from Route 460, you will reach the Museum before you get to the Park's boundary just a quarter mile later. Please check our Visit Us page for a map.


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