Title: Creative Services Coordinator
Status: Full-time, exempt
Compensation: $40,000
Reports to: Director, Marketing & Public Relations


The Creative Services Coordinator is an active member of our Marketing Team which has the shared goal of enhancing the visibility, sustainability, and authority of the American Civil War Museum.  The Marketing Team’s mission is to create and deliver products which inspire audience engagement, increase public awareness, and cultivate opportunities for financial giving by expanding the Museum’s online presence to both grow and engage its online audience.  By enhancing relationships among the Museum, its audiences, and community partners, the Marketing Team ensures brand awareness and recognition of the American Civil War Museum as the authority on the American Civil War and its legacies.   

The American Civil War Museum is proud to be an Equal Opportunity Employer committed to diversity and inclusion.  Candidates who bring diverse experiences, perspectives, and talents are especially encouraged to apply.  We believe that an inclusive culture among our staff is critical to implementing our mission to understand the Civil War era’s history and its impact on our lives today.

The American Civil War Museum is a national resource for connecting people to the history and legacies of the American Civil War.  Our vast collection of artifacts provides the backdrop for the stories we share.  With locations in Richmond, VA and Appomattox, VA, the Museum explores the stories of the Civil War era through our award-winning exhibits and programs.  Visit us at acwm.org to find out more.


  • Maintain the American Civil War Museum’s brand identity, ensuring consistency across all materials.
  • Support the American Civil War Museum in the execution of creative designs in the following areas:  
    • Print materials such as brochures, booklets, postcards, invitations, museum signage, advertisements;
    • The quarterly American Civil War Museum Magazine;
    • Digital graphics including website graphics, social media graphics, and web ads.
  • Oversee the production, printing, and processing of marketing and Museum materials.
  • Responsible for the shooting and editing of Museum photography, including but not limited to events, product photography, and headshots.
  • Maintain the archive of photos and templates for marketing use.
  • Work collaboratively with the members of the Marketing Team as well as other departments.
  • Assist in video production as assigned.
  • Assist in proofreading as assigned.
  • Work occasional evenings and/or weekends as assigned.
  • Other duties or projects as assigned.



  • Excellent communication skills, written and verbal.  
  • Ability to design work for a variety of audiences and purposes.
  • Ability to attend to details and manage multiple priorities in a fast-paced environment.
  • Knowledge of typography, design, and photography best practices
  • Ability to take design direction and adapt to constructive criticism.
  • Familiarity with print production with knowledge of printing processes and materials.
  • Proficient in Adobe Photoshop, Illustrator, InDesign, and Bridge.
  • Proficient in using a DSLR Camera.
  • Access to an internet connection in order to video conference when needed.


  • Ability to capture photos in a variety of environmental settings.    
  • Basic conceptual understanding of marketing.
  • Interest in history.
  • Proofreading skills.
  • Knowledge of Adobe Lightroom.  
  • Working knowledge of Adobe After Effect and/or Premiere or Final Cut Pro
  • Reliable transportation.

Above and Beyond

  • Working knowledge of HTML or CSS3



  • 1 to 3 years of experience designing in both print and digital.


  • A Bachelor’s of Fine Arts in Graphic Design, Photography, or related field.
  • Experience working in museums, nonprofits, or cultural organizations.

To apply, please send a letter of interest, resume, and a portfolio of 5-8 works to Jeniffer Maloney at jmaloney@acwm.org.